Effective date: July 6, 2026
Who We Are
Sublima (“we”, “us”) operates sublimatextile.com. We are a polyester knit fabric supplier and dye-sublimation printing facility located at Richstar Hòa Bình, RS3-SH13, 278 Hòa Bình, Phường Phú Thạnh, Ho Chi Minh City, Vietnam. Contact: info@sublimatextile.com.
Information We Collect
When you contact us through our inquiry form, email, phone, Zalo or WhatsApp, we collect the information you provide: your name, company name, email address, phone number and the content of your message. When you browse our website, we may also collect technical data such as your IP address, browser type and pages visited, through cookies and similar technologies.
How We Use Your Information
We use your information to respond to your inquiries, prepare sample swatches and quotations, fulfil orders, maintain business records, and improve our website and marketing. We do not sell your personal information.
Cookies & Analytics
We use, or may use, analytics and advertising measurement tools such as Google Analytics and Meta (Facebook) Pixel to understand how visitors use our site and to measure the effectiveness of our advertising. These tools may set cookies in your browser. You can control or delete cookies through your browser settings; doing so may affect some site functionality.
Sharing of Information
We share information only with service providers that help us operate this website and our business — such as our hosting provider and the analytics services named above — and where required by law. These providers process data on our behalf.
Data Retention
We keep inquiry and business correspondence for as long as necessary to handle your request and to maintain normal business records, after which it is deleted or anonymised.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing info@sublimatextile.com. We will respond within a reasonable time.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.